Privacy policy

Privacy Policy

This privacy policy outlines how HERDI collects and protects any information you provide when using this website. HERDI is committed to ensuring that your privacy is safeguarded. If we ask you to provide certain identifiable information when using this website, you can be confident it will be used solely in accordance with this privacy statement. HERDI may update this policy periodically by amending this page. You should review this page from time to time to ensure you are happy with any changes. This current privacy policy is effective from May 25th, 2018, in compliance with the General Data Protection Regulation (GDPR) and subsequent amendments (collectively the “Data Protection Legislation”).

Information We Collect:

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

For a complete list of cookies we collect, refer to the 'List of cookies we collect' section.

How We Use the Information

We require this information to understand your needs and provide you with better service, specifically for the following purposes:

• Internal record keeping
• Improving our products and services
• Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you provided
• Contacting you for market research purposes via email, phone, fax, or mail
• Customizing the website according to your interests
• Informing customers about an open shopping cart

Legal Grounds for Processing Your Data

We have legal grounds for processing your data if one of the following requirements is met:

• Consent: You have given us your consent
• Contractual necessity: Processing is needed to enter or perform a contract (or a sale via our website)
• Legitimate interest: Processing is necessary, and the interest is not overridden by others
• Legal obligations: We are required to process personal data to fulfill a legal obligation
• Public interest: Processing is necessary for public authorities and organizations performing public duties
• Vital interests: Processing is necessary for matters of life and death

Your Rights

Depending on your location, you may have the following rights concerning your personal information:

·       Right to Access: You have the right to request access to the personal information we hold about you

·       Right to Correct: You have the right to request the correction of inaccurate or incomplete personal data.

·       Right to Delete: You can request that we delete your personal information, subject to certain exceptions.

·       Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

·       Right to Opt-Out: You have the right to opt-out of the sale of your personal information (if applicable) or to limit the use of your personal data.

Retention

We will retain your personal information for as long as needed or permitted, based on the purposes for which it was obtained. Our retention periods are determined by the following criteria:

• The duration of our ongoing relationship with you and the provision of services
• Legal obligations to which we are subject
• Advisable periods considering our legal position (such as statutes of limitations, litigation, or regulatory investigations)

Security

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure your information.

Use of Cookies

A cookie is a small file placed on your computer's hard drive with your permission. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you individually by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We use this information only for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@herdistone.com.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Legislation. If you would like a copy of the information held on you, please write to our email: info@herdistone.com

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.

Questions and Feedback We regularly check for compliance with this privacy policy. If you have questions about this privacy policy, you can contact us at info@herdistone.com

 

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.